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Telehealth

Examine how telehealth is expanding access to care, particularly for older adults in underserved communities.

Resources in Topic21
Contributors38
Last UpdatedAugust 2026

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Article
August 27, 2026

Telehealth? West Health’s Innovative Answer to Providing Safe, In-home Eldercare

Rudimentary forms of telemedicine have existed since the late 1950s, when two-way interactive television was used to transmit neurological exams across campuses for medical students, and similar setups were employed for group psychotherapy consultations.West Health, originally formed as the West Wireless Health Institute, has for more than a decade worked in the modern telemedicine space, seeking ...

Toolkit
August 18, 2026

PACE Telehealth Playbook

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The Program of All-Inclusive Care for the Elderly (PACE) is a comprehensive health care delivery system integrated with Medicare and Medicaid financing. PACE organizations provide comprehensive services, including medical care, personal care, supportive services, transportation, adult day health care, inpatient hospital and nursing facility care coordination, caregiver education, assistive devices...

Toolkit
August 18, 2026

PACE Telehealth Playbook: Using Telehealth to Care for Seniors at Programs for the All-Inclusive Care of the Elderly

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The Program for the All-Inclusive Care of the Elderly (PACE) is an effective model that provides wrap-around care via an interdisciplinary team of providers to typically underserved, vulnerable seniors. As of 2021, the PACE model operates in 30 states. There are 139 sponsoring PACE organizations in the US, running 272 PACE centers, serving approximately 55,000, mostly dual-eligible, seniors. PACE ...

Case Study
June 11, 2026

Transforming Telehealth Care of Older Adult Veterans

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CONTENTIntroductionThe need for a comprehensive assessmentDesigning the VVC match toolPilot testing the VVC match toolAligning with principles and guidelines for telehealth and agingINTRODUCTIONThe U.S. Department of Veterans Affairs (VA) is committing to integrating telehealth into its standard care practices. In fact, telehealth is already used across the VA to better serve Veterans and increase...

Case Study
May 6, 2025

Developing Age-Inclusive Telehealth Technologies for Hospital-level Care at Home

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KEY TAKEAWAYSDeveloping easy to use, reliable, and safe technology solutions for the home setting that also meet the needs of older adult patients and their providers is a challenge. Addressing these challenges requires choosing telehealth devices that are compatible with patients’ environment and lifestyle as well as integrated with provider workflows and systems.Boston-based Medically Home devel...

Issue Brief
April 25, 2025

Home-Based Primary Care for California’s Seniors

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Key Facts: Home-Based Primary CareCalifornia's senior population is entering a period of rapid growth; by 2030 the over-65 population in the state will grow by four million people.Approximately 90 percent of seniors plan to stay in their homes as they age.CMS cut payments for home health care by $260 million in 2016, $60 million in 2015 and $200 million in 2014.Successful HBPC programs have been s...

Case Study
April 24, 2025

ACOs’ Use of Telehealth During the COVID-19 Pandemic

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The COVID-pandemic exposed many of the flaws in the US health care system including disparities in access to care, fragmentation of services, inadequate investment in public health and a financing model dependent on service volume. In addition to the human toll, the pandemic has strained the healthcare system’s finances as elective procedures were canceled, medical offices closed, and patients avo...

Case Study
April 24, 2025

Using Telehealth to Provide Care Delivery Options to Patients

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CONTENTTHE CHALLENGETHE GOALPROGRAM DESCRIPTIONIMPLEMENTATIONMETRICSHURDLESCONSIDERATIONSKEY TAKEAWAYSThe Jefferson Health telehealth program was designed to give its patients options and autonomy in choosing how they received care, as well as improve coordination between providers, patients, and caregivers.Debunking biases around telehealth increased both provider and patient adoption of the tele...

Publication
March 13, 2025

Launching an Emergency Department Telehealth Program During COVID-19: Real-World Implementations for Older Adults

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AbstractBackgroundCOVID-19 has led to a dramatic increase in the use of telehealth services, particularly with older adults, who are at highest risk of potential infection and mortality. As a result, Emergency Departments (EDs) around the country are now leveraging telehealth as a key tool in a variety of settings for COVID-19 and non-COVID related conditions.ParticipantsThree EDs participating in...

Publication
February 25, 2025

Urgent and Non-Emergent Telehealthcare for Seniors: Findings From a Multi-Site Impact Study

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AbstractIntroductionThe global pandemic has raised awareness of the need for alternative ways to deliver care, notably telehealth. Prior to this study, research has been mixed on its effectiveness and impact on downstream utilization, especially for seniors. Our multi-institution study of more than 300,000 telehealth visits for seniors evaluates the clinical outcomes and healthcare utilization for...