Equity in Telehealth: Toolkit for Telehealth Providers

Here are the 14 tools the toolkit outlines for providers to care for older adults using telehealth:

1. Equitable and Accessible Care

2. Vision Assessment

3. Hearing Assessment

4. Cognitive Assessment

5. Recommendations for Communicating with Older Adults During Telehealth Encounters

6. Communicating with People with Disabilities

7. Engaging with Families and Caregivers

8. National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care

9. RESPECT Model

10. Effective Cross-Cultural Communication Skills

11. Developing Culturally CAPABLE Materials

12. The Model for Improvement

13. Sample PDSA Form

14. Engaging a Champion